Privacy Policy
Last updated: 29th November 2024
At Eazzy Logistics, we are committed to safeguarding your privacy and ensuring the confidentiality of your personal information. This Privacy Policy explains how we collect, use, protect, and share the personal information you provide when using our services, including haulage, shipping, vehicle rentals, and employee transportation. By using our services, website, or interacting with us in any capacity, you agree to the terms outlined in this policy.
1. Information We Collect
We collect both personal and non-personal information necessary to provide our logistics services effectively. The information we collect may include:
Personal Information:
- ● Contact Details: Name, email address, phone number, shipping and billing addresses.
- ● Payment Information: Credit/debit card details, payment transaction records, billing information.
- ● Vehicle and Shipment Information: Details about your shipment, including package dimensions, weight, pickup and drop-off locations, and delivery instructions.
- ● Employee Transportation Information: Employee names, work schedules, pickup/drop-off locations, and contact information related to staff bus services.
- ● Rental Information: Vehicle rental details, including the pick up location, drop off location, rental period, and identification documents.
Non-Personal Information:
- ● Usage Data: Information about your use of our website, services, and applications, such as IP addresses, browser types, and device information.
- ● Cookies and Tracking Technologies: We use cookies and similar technologies to collect data on your website usage and improve your experience.
2. How We Use Your Information
The information we collect is used for the following purposes:
- ● Providing Services: To process shipments, provide vehicle rentals, manage employee transportation (staff buses), and facilitate haulage services.
- ● Customer Communication: To send confirmations, updates, and reminders about your shipments, vehicle rentals, or staff bus services. We may also send customer support messages if needed.
- ● Payment Processing: To securely process payments for our services and manage billing-related queries.
- ● Improving Services: To analyze and enhance our services, website functionality, and customer experience.
- ● Marketing: To inform you of promotions, new services, or special offers if you’ve opted into receiving such communications.
- ● Compliance and Legal Obligations: : To comply with applicable laws, regulations, and contractual obligations, including responding to legal processes or resolving disputes.
3. How We Protect Your Information
We implement strict security measures to safeguard your personal information against unauthorized access, loss, or disclosure. These include encryption, firewalls, and secure data storage protocols. While we take steps to protect your information, no system is 100% secure, and we cannot guarantee the complete security of your data.
4. Sharing Your Information
We do not sell your personal information. However, we may share your information in the following situations:
- ● Service Providers: We may share your information with third-party vendors who help us deliver our services, such as payment processors, shipment handlers, vehicle maintenance providers, and staff bus operators. These third parties are obligated to protect your information and use it only for the purpose of providing services to Eazzy Logistics.
- ● Legal Compliance: We may disclose your information if required by law, legal processes, or government authorities, including in response to subpoenas or court orders.
- ● Business Transfers: In the event of a merger, acquisition, or sale of our company, your personal information may be transferred as part of the transaction.
5. Your Rights and Choices
You have the following rights with respect to your personal data:
- ● Access and Correction: You can request access to the personal information we hold about you and request corrections or updates.
- ● Opt-Out of Marketing: If you do not wish to receive marketing communications from us, you can opt-out by clicking the "unsubscribe" link in emails or contacting us directly.
- ● Data Deletion You may request the deletion of your personal data. We will comply with such requests, unless retention of data is necessary for legal or operational reasons.
- ● Cookie Management You can manage or disable cookies through your browser settings. However, this may affect your experience using our website or services.
6. Cookies and Tracking Technologies
We use cookies and other tracking technologies to enhance your experience on our website, track usage patterns, and personalize content. Cookies are small text files stored on your device, and we may use them to analyze trends, improve the functionality of our services, and serve relevant advertisements.You can control the use of cookies through your browser settings, including blocking cookies or clearing your browsing history. Please note that disabling cookies may affect some functionalities of our website.
7. Children's Privacy
Eazzy Logistics does not knowingly collect personal information from children under the age of 13. If we discover that we have inadvertently collected personal data from a child under 13, we will take immediate steps to delete that information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we make significant changes, we will post the updated policy with a new "Effective Date." We encourage you to review this policy periodically to stay informed about how we protect your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact us at:
Eazzy Logistics
Email: info@eazzylogistics.com
Phone: (+234) 8181025777
Address: The Eshrow, Block V, Plot 2 Landbridge Road, Abila Abiodun Oniru Rd, Victoria Island, Lagos
By using our services, website, or interacting with us, you acknowledge that you have read and understood this Privacy Policy.